Return Policy

We want you to be 100% happy with your purchase. If there’s ever an issue please feel free to send us an email at info.windcharmer@gmail.com and you will hear directly from one of us.

If you would like to make a return please contact us first and we will let you know the easiest way to return your item. Please contact us within 7 days of receiving the item. Items can be returned if they are new and unwashed and in the same condition as you received them.  Items that are defective will be returned at our cost and we will provide you the shipping label. If you change your mind for whatever reason we will be happy to take your return, if it's within the 7 day window, but your refund will exclude the cost to ship back to us.  We will be happy to refund the full amount of the item(s) that were purchased, excluding shipping.

You should receive your refund in about a week after we have received the return. 

Because we carry extremely limited quantities we will not be able to cancel orders, but you may return them once you receive them.

If you have any questions about returns please email us at info.windcharmer@gmail.com.

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